Contact

Questions, ideas, or just saying hi
Let's work together
  • We aim to reply within 2 working days

  • You talk directly with the person doing the work

  • We start by listening, not pitching

  • Honest advice, even if we’re not the right fit

Tell us about your project

Just want to say hello? Skip to the name field below.

Your name

Your email

Title

Let's Talk

A quick chat to get things rolling.

Shoot us an Email

Skip the form and drop a quick email.

Connect on LinkedIn

Follow the work, or send a message.

Popular questions answered before you reach out

Do I need a brief before getting in touch?

No. Many projects start with a conversation about what’s changing in the business. We’ll help shape the brief from there.

How much does it cost?

Every project is quoted as a fixed fee once we understand what’s needed, so there are no surprises. Share an approximate budget in the contact form and we’ll tell you honestly what it can achieve.

How long does a project take?

It depends on scope. A focused refresh can take a few weeks, and a full identity with motion and web takes longer. We’ll give you a timeline once we understand the brief.

What’s the process?

Four stages: define, design, develop and deliver. We start by understanding the business and its audience, then present a focused set of creative directions before refining and rolling out the chosen one.

Who actually does the work?

Rich Nicklen, founder and creative director, from first conversation to final file. When a project needs specialist skills, such as development or photography, Rich brings in trusted freelancers and directs them personally.

What is a fractional creative director?

Senior creative direction on a monthly retainer, for a fraction of the cost of a full-time hire. It covers keeping the brand consistent, steering campaigns and briefing other suppliers.

Inspiring client experiences

Join us and become our next success story

Smiling woman with short brown hair in a cream knit sweater

Deborah Keith

Account Director

Be part of our journey

Contact

Questions, ideas, or just saying hi
Let's work together
  • We aim to reply within 2 working days

  • You talk directly with the person doing the work

  • We start by listening, not pitching

  • Honest advice, even if we’re not the right fit

Tell us about your project

Just want to say hello? Skip to the name field below.

Your name

Your email

Title

Let's Talk

A quick chat to get things rolling.

Shoot us an Email

Skip the form and drop a quick email.

Connect on LinkedIn

Follow the work, or send a message.

Popular questions answered before you reach out

Do I need a brief before getting in touch?

No. Many projects start with a conversation about what’s changing in the business. We’ll help shape the brief from there.

How much does it cost?

Every project is quoted as a fixed fee once we understand what’s needed, so there are no surprises. Share an approximate budget in the contact form and we’ll tell you honestly what it can achieve.

How long does a project take?

It depends on scope. A focused refresh can take a few weeks, and a full identity with motion and web takes longer. We’ll give you a timeline once we understand the brief.

What’s the process?

Four stages: define, design, develop and deliver. We start by understanding the business and its audience, then present a focused set of creative directions before refining and rolling out the chosen one.

Who actually does the work?

Rich Nicklen, founder and creative director, from first conversation to final file. When a project needs specialist skills, such as development or photography, Rich brings in trusted freelancers and directs them personally.

What is a fractional creative director?

Senior creative direction on a monthly retainer, for a fraction of the cost of a full-time hire. It covers keeping the brand consistent, steering campaigns and briefing other suppliers.

Inspiring client experiences

Join us and become our next success story

Smiling woman with short brown hair in a cream knit sweater

Deborah Keith

Account Director

Be part of our journey

Contact

Questions, ideas, or just saying hi
Let's work together
  • We aim to reply within 2 working days

  • You talk directly with the person doing the work

  • We start by listening, not pitching

  • Honest advice, even if we’re not the right fit

Tell us about your project

Just want to say hello? Skip to the name field below.

Your name

Your email

Title

Let's Talk

A quick chat to get things rolling.

Shoot us an Email

Skip the form and drop a quick email.

Connect on LinkedIn

Follow the work, or send a message.

Popular questions answered before you reach out

Do I need a brief before getting in touch?

No. Many projects start with a conversation about what’s changing in the business. We’ll help shape the brief from there.

How much does it cost?

Every project is quoted as a fixed fee once we understand what’s needed, so there are no surprises. Share an approximate budget in the contact form and we’ll tell you honestly what it can achieve.

How long does a project take?

It depends on scope. A focused refresh can take a few weeks, and a full identity with motion and web takes longer. We’ll give you a timeline once we understand the brief.

What’s the process?

Four stages: define, design, develop and deliver. We start by understanding the business and its audience, then present a focused set of creative directions before refining and rolling out the chosen one.

Who actually does the work?

Rich Nicklen, founder and creative director, from first conversation to final file. When a project needs specialist skills, such as development or photography, Rich brings in trusted freelancers and directs them personally.

What is a fractional creative director?

Senior creative direction on a monthly retainer, for a fraction of the cost of a full-time hire. It covers keeping the brand consistent, steering campaigns and briefing other suppliers.

Inspiring client experiences

Join us and become our next success story

Smiling woman with short brown hair in a cream knit sweater

Deborah Keith

Account Director

Be part of our journey

Circle icon

Designed to Move.

Tell us about your project, whether it's brand identity, film, motion, a website, or ongoing creative direction.

Team working in an office watching at a presentation

We're based on the south coast, UK.

Globe icon

(GMT)

Pivotal Collective Limited Incorporated and registered in England & Wales | Company No. 12013182

© 2026 Pivotal — All rights reserved.
Chevron up

Contact

Questions, ideas, or just saying hi
Let's work together
  • We aim to reply within 2 working days

  • You talk directly with the person doing the work

  • We start by listening, not pitching

  • Honest advice, even if we’re not the right fit

Tell us about your project

Just want to say hello? Skip to the name field below.

Your name

Your email

Title

Let's Talk

A quick chat to get things rolling.

Shoot us an Email

Skip the form and drop a quick email.

Connect on LinkedIn

Follow the work, or send a message.

Popular questions answered before you reach out

Do I need a brief before getting in touch?

No. Many projects start with a conversation about what’s changing in the business. We’ll help shape the brief from there.

How much does it cost?

Every project is quoted as a fixed fee once we understand what’s needed, so there are no surprises. Share an approximate budget in the contact form and we’ll tell you honestly what it can achieve.

How long does a project take?

It depends on scope. A focused refresh can take a few weeks, and a full identity with motion and web takes longer. We’ll give you a timeline once we understand the brief.

What’s the process?

Four stages: define, design, develop and deliver. We start by understanding the business and its audience, then present a focused set of creative directions before refining and rolling out the chosen one.

Who actually does the work?

Rich Nicklen, founder and creative director, from first conversation to final file. When a project needs specialist skills, such as development or photography, Rich brings in trusted freelancers and directs them personally.

What is a fractional creative director?

Senior creative direction on a monthly retainer, for a fraction of the cost of a full-time hire. It covers keeping the brand consistent, steering campaigns and briefing other suppliers.

Inspiring client experiences

Join us and become our next success story

Smiling woman with short brown hair in a cream knit sweater

Deborah Keith

Account Director

Be part of our journey

Contact

Questions, ideas, or just saying hi
Let's work together
  • We aim to reply within 2 working days

  • You talk directly with the person doing the work

  • We start by listening, not pitching

  • Honest advice, even if we’re not the right fit

Tell us about your project

Just want to say hello? Skip to the name field below.

Your name

Your email

Title

Let's Talk

A quick chat to get things rolling.

Shoot us an Email

Skip the form and drop a quick email.

Connect on LinkedIn

Follow the work, or send a message.

Popular questions answered before you reach out

Do I need a brief before getting in touch?

No. Many projects start with a conversation about what’s changing in the business. We’ll help shape the brief from there.

How much does it cost?

Every project is quoted as a fixed fee once we understand what’s needed, so there are no surprises. Share an approximate budget in the contact form and we’ll tell you honestly what it can achieve.

How long does a project take?

It depends on scope. A focused refresh can take a few weeks, and a full identity with motion and web takes longer. We’ll give you a timeline once we understand the brief.

What’s the process?

Four stages: define, design, develop and deliver. We start by understanding the business and its audience, then present a focused set of creative directions before refining and rolling out the chosen one.

Who actually does the work?

Rich Nicklen, founder and creative director, from first conversation to final file. When a project needs specialist skills, such as development or photography, Rich brings in trusted freelancers and directs them personally.

What is a fractional creative director?

Senior creative direction on a monthly retainer, for a fraction of the cost of a full-time hire. It covers keeping the brand consistent, steering campaigns and briefing other suppliers.

Inspiring client experiences

Join us and become our next success story

Smiling woman with short brown hair in a cream knit sweater

Deborah Keith

Account Director

Be part of our journey

Contact

Questions, ideas, or just saying hi
Let's work together
  • We aim to reply within 2 working days

  • You talk directly with the person doing the work

  • We start by listening, not pitching

  • Honest advice, even if we’re not the right fit

Tell us about your project

Just want to say hello? Skip to the name field below.

Your name

Your email

Title

Let's Talk

A quick chat to get things rolling.

Shoot us an Email

Skip the form and drop a quick email.

Connect on LinkedIn

Follow the work, or send a message.

Popular questions answered before you reach out

Do I need a brief before getting in touch?

No. Many projects start with a conversation about what’s changing in the business. We’ll help shape the brief from there.

How much does it cost?

Every project is quoted as a fixed fee once we understand what’s needed, so there are no surprises. Share an approximate budget in the contact form and we’ll tell you honestly what it can achieve.

How long does a project take?

It depends on scope. A focused refresh can take a few weeks, and a full identity with motion and web takes longer. We’ll give you a timeline once we understand the brief.

What’s the process?

Four stages: define, design, develop and deliver. We start by understanding the business and its audience, then present a focused set of creative directions before refining and rolling out the chosen one.

Who actually does the work?

Rich Nicklen, founder and creative director, from first conversation to final file. When a project needs specialist skills, such as development or photography, Rich brings in trusted freelancers and directs them personally.

What is a fractional creative director?

Senior creative direction on a monthly retainer, for a fraction of the cost of a full-time hire. It covers keeping the brand consistent, steering campaigns and briefing other suppliers.

Inspiring client experiences

Join us and become our next success story

Smiling woman with short brown hair in a cream knit sweater

Deborah Keith

Account Director

Be part of our journey

Circle icon

Designed to Move.

Tell us about your project, whether it's brand identity, film, motion, a website, or ongoing creative direction.

Team working in an office watching at a presentation

We're based on the south coast, UK.

Globe icon

(GMT)

Pivotal Collective Limited Incorporated and registered in England & Wales | Company No. 12013182

© 2026 Pivotal — All rights reserved.
Chevron up

Contact

Questions, ideas, or just saying hi
Let's work together
  • We aim to reply within 2 working days

  • You talk directly with the person doing the work

  • We start by listening, not pitching

  • Honest advice, even if we’re not the right fit

Tell us about your project

Just want to say hello? Skip to the name field below.

Your name

Your email

Title

Let's Talk

A quick chat to get things rolling.

Shoot us an Email

Skip the form and drop a quick email.

Connect on LinkedIn

Follow the work, or send a message.

Popular questions answered before you reach out

Do I need a brief before getting in touch?

No. Many projects start with a conversation about what’s changing in the business. We’ll help shape the brief from there.

How much does it cost?

Every project is quoted as a fixed fee once we understand what’s needed, so there are no surprises. Share an approximate budget in the contact form and we’ll tell you honestly what it can achieve.

How long does a project take?

It depends on scope. A focused refresh can take a few weeks, and a full identity with motion and web takes longer. We’ll give you a timeline once we understand the brief.

What’s the process?

Four stages: define, design, develop and deliver. We start by understanding the business and its audience, then present a focused set of creative directions before refining and rolling out the chosen one.

Who actually does the work?

Rich Nicklen, founder and creative director, from first conversation to final file. When a project needs specialist skills, such as development or photography, Rich brings in trusted freelancers and directs them personally.

What is a fractional creative director?

Senior creative direction on a monthly retainer, for a fraction of the cost of a full-time hire. It covers keeping the brand consistent, steering campaigns and briefing other suppliers.

Inspiring client experiences

Join us and become our next success story

Smiling woman with short brown hair in a cream knit sweater

Deborah Keith

Account Director

Be part of our journey

Contact

Questions, ideas, or just saying hi
Let's work together
  • We aim to reply within 2 working days

  • You talk directly with the person doing the work

  • We start by listening, not pitching

  • Honest advice, even if we’re not the right fit

Tell us about your project

Just want to say hello? Skip to the name field below.

Your name

Your email

Title

Let's Talk

A quick chat to get things rolling.

Shoot us an Email

Skip the form and drop a quick email.

Connect on LinkedIn

Follow the work, or send a message.

Popular questions answered before you reach out

Do I need a brief before getting in touch?

No. Many projects start with a conversation about what’s changing in the business. We’ll help shape the brief from there.

How much does it cost?

Every project is quoted as a fixed fee once we understand what’s needed, so there are no surprises. Share an approximate budget in the contact form and we’ll tell you honestly what it can achieve.

How long does a project take?

It depends on scope. A focused refresh can take a few weeks, and a full identity with motion and web takes longer. We’ll give you a timeline once we understand the brief.

What’s the process?

Four stages: define, design, develop and deliver. We start by understanding the business and its audience, then present a focused set of creative directions before refining and rolling out the chosen one.

Who actually does the work?

Rich Nicklen, founder and creative director, from first conversation to final file. When a project needs specialist skills, such as development or photography, Rich brings in trusted freelancers and directs them personally.

What is a fractional creative director?

Senior creative direction on a monthly retainer, for a fraction of the cost of a full-time hire. It covers keeping the brand consistent, steering campaigns and briefing other suppliers.

Inspiring client experiences

Join us and become our next success story

Smiling woman with short brown hair in a cream knit sweater

Deborah Keith

Account Director

Be part of our journey

Contact

Questions, ideas, or just saying hi
Let's work together
  • We aim to reply within 2 working days

  • You talk directly with the person doing the work

  • We start by listening, not pitching

  • Honest advice, even if we’re not the right fit

Tell us about your project

Just want to say hello? Skip to the name field below.

Your name

Your email

Title

Let's Talk

A quick chat to get things rolling.

Shoot us an Email

Skip the form and drop a quick email.

Connect on LinkedIn

Follow the work, or send a message.

Popular questions answered before you reach out

Do I need a brief before getting in touch?

No. Many projects start with a conversation about what’s changing in the business. We’ll help shape the brief from there.

How much does it cost?

Every project is quoted as a fixed fee once we understand what’s needed, so there are no surprises. Share an approximate budget in the contact form and we’ll tell you honestly what it can achieve.

How long does a project take?

It depends on scope. A focused refresh can take a few weeks, and a full identity with motion and web takes longer. We’ll give you a timeline once we understand the brief.

What’s the process?

Four stages: define, design, develop and deliver. We start by understanding the business and its audience, then present a focused set of creative directions before refining and rolling out the chosen one.

Who actually does the work?

Rich Nicklen, founder and creative director, from first conversation to final file. When a project needs specialist skills, such as development or photography, Rich brings in trusted freelancers and directs them personally.

What is a fractional creative director?

Senior creative direction on a monthly retainer, for a fraction of the cost of a full-time hire. It covers keeping the brand consistent, steering campaigns and briefing other suppliers.

Inspiring client experiences

Join us and become our next success story

Smiling woman with short brown hair in a cream knit sweater

Deborah Keith

Account Director

Be part of our journey

Circle icon

Designed to Move.

Tell us about your project, whether it's brand identity, film, motion, a website, or ongoing creative direction.

Team working in an office watching at a presentation

We're based on the south coast, UK.

Globe icon

(GMT)

Pivotal Collective Limited Incorporated and registered in England & Wales | Company No. 12013182

© 2026 Pivotal — All rights reserved.
Chevron up